Over 1.7 million licenses sold… 76% of the FTSE 100

Now you can reinvent your sales processes the way you've always wanted.

• Relationship Management
  • Manage relationships the way you naturally organize your business, by account, household, distributors or other specially defined category-go beyond generic customer or contact categories
  • Centralize information in one repository-integrate third-party "data silos," Finance or Accounting departments, order management systems, back-end ERP, and more
  • Gain a 360 degree view of your customer or other relationship data-data from any system and any source, exposed for use or integrated robustly-you decide
• Sales Management
  • Opportunity Management
    • Real-time visibility into all your sales activities, including product and services information and revenue details
    • Built-in Sales Methodology support keeps processes consistent and sales cycles on track
    • Easy-to-use interface helps you manage all information surrounding sales opportunities
  • Forecast Management
    • Forecast tools enable sales users to better predict, manage, and analyze their pipeline
    • Ensures sales users stay focused on reaching their sales quotas
    • Forecast dashboards allow management to view, analyze and manage forecast figures, properly and accurately
  • Quoting
    • Integrated Quoting Tool automates what previously were common failure points in the sales process
    • Guaranteed consistency of customer information, products, pricing, and cross-selling offers
    • Flexible approval processes allow you to standardize quotes and manage exceptions
• Marketing Automation
  • Campaign Management
    • Create and manage campaigns easily
    • Create test campaigns and run trials. Predict and quantify campaign ROI
    • Fine-tune campaigns, as they roll out, using real-time data
  • Lead Management
    • Distribute leads to the right person automatically using configurable business rules
    • Adjust and optimize your management in real-time-rank, qualify, reassign, and more,
    • Use extensible business logic to maximize the value of your lead analysis
  • Customer Support
    • Consistent, real-time answers via email, telephone, Web and all other access points
    • Access to full customer case history, including data pulled from sources across the organization
    • Customer support Best Practices and opportunities to streamline processes increase productivity