At Designated we can provide tailored made CRM systems, supply and “tweak” off the shelf solutions or carry out audits on existing systems, as well as providing end user and technical training for a variety of CRM applications.

Using Methodologies, strategies and software, Designated CRM has helped a number of companies. Not only organise and manage their existing customer base, but also nurture relationships with new and potential customers.

An important question to ask yourselves is ‘What’s your business’s most – valuable asset’?  It’s not bricks, mortar or inventory – it’s your customers, so repeat customers can be worth up to 10 times more than one-time customers. That's why direct marketers spend time and money on maximizing their investments in their customer bases. 
If you want to make your best customers more profitable, implement some of the following ideas: 

• Use letters/mailers/newsletters to position your products against your competition, build customer relationships and sell products. Make a new customer feel special by introducing a special offer to encourage that all-important second purchase. 
• Assess the business knowledge you have against the customer data you would normally lose/forget! Combining this data can lead to increased customer retention and profits! 

Designated Associates focus on 2x CRM solutions that have been tried and tested and are CRM leaders, SalesOutlook and GoldMine. Whilst both provide everything and PLUS that a business needs from a CRM, each also have their own offerings that position them securely within the Marketplace. Please click the links on the right for further information.

Whatever you do, be sure your customer knows that you know how important he or she is to your company.

Call Designated CRM now on 0151 653 3338 and ask for Roy.

If you arrvied her from IT Consultancy Services, please Designated Associates IT Consultancy Services to return